Refund policy
Thank you for shopping with us. We take pride in offering quality streetwear and want you to be fully satisfied with your purchase. Please review our refund policy carefully. Returns We accept returns within 30 days of the delivery date. To be eligible for a return: • The item must be unworn, unwashed, and in its original condition • The item must be returned with original tags attached • Proof of purchase (order number or receipt) is required Items that show signs of wear, washing, or alteration will not be accepted. Non-Returnable Items The following items cannot be returned or refunded: • Items purchased on clearance or final sale • Gift cards Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved: • Refunds will be processed to your original method of payment • Please allow 5 to 10 business days for the refund to reflect in your account Shipping charges (if applicable) are non-refundable. Exchanges We're happy to exchange for a different size, subject to availability. We also replace items that are defective or damaged. If you need an exchange, please contact us within 48 hours of receiving your order with clear photos of the issue. Return Shipping • Customers are responsible for return shipping costs unless the item is defective or incorrect • We recommend using a trackable shipping service, as we are not responsible for lost returns Order Cancellations Orders can be canceled within 24 hours of placement. After this period, your order may already be processed and shipped. Late or Missing Refunds If you haven't received your refund yet: 1:Check your bank account again 2:Contact your credit card provider (processing times may vary) 3:Contact your bank If you've done all of this and still have not received your refund, please contact us. Contact Us For any questions about our Refund Policy, please reach out: Email: support.ycv@gmail.com